Each tour operator and customer of PicThrive may have a different return or refund policy. When making a purchase from them please be aware of this. Please contact us via the help desk or by contacting guests@picthrive.com if you require assistance.
In general we offer refunds if:
- You accidently purchased the same content twice.
In general, we do not offer refunds if:
- You have downloaded or shared your content.
- You do not want your product in digital form. ( What do I receive with my purchase )
Refund policies may differ by Tour Operator. The above is a guideline, not a strict policy.
For clarity on your Tour Operator's return policy, please contact us: guests@picthrive.com