Each tour operator and customer of PicThrive may have a different return or refund policy. When making a purchase from them please be aware of this. Please contact us via the help desk or by contacting guests@picthrive.com if you require assistance.

In general we offer refunds if:

  • You accidently purchased the same content twice.

In general, we do not offer refunds if:

Refund policies may differ by Tour Operator. The above is a guideline, not a strict policy.

For clarity on your Tour Operator's return policy, please contact us: guests@picthrive.com