Follow the Instructions below to learn how to download your videos to your Windows computer!
1. After opening the email from your tour provider, click View My Album in the email.
2. You will be redirected to your online gallery. Scroll to the bottom of the page to download your videos.
3. Click Download All at the bottom of your gallery.
4. A new page will open for you to download your videos. Click the link provided in the first step on the page.
5. What happens after you click to download your files may be different depending on which internet browser you're using.
For Chrome users: Your downloads will start automatically after clicking here to initiate the download. When your download is finished, You can click on the file to open it in your computer's video player. 
For Firefox users: Windows Download dialog boxes will appear for each of the videos you want to download. Check Save File to save the videos to your computer. Then, click OK in each dialog box to start the video downloads.
6. Whether you're using Chrome or Firefox, when your videos have finished downloading, you can likely find them in your computer's Downloads Folder.
7. To move your videos to another folder on your computer, simply drag and drop, or copy and paste the file into the folder.
8. Double click on a video to play it, and enjoy your memories!
If you need help playing your downloaded video, please see: How do I view my video?